Toggle menu
Call us at: 530 823 7796 ............... Open Mon-Fri 9-5 Pacific Time

Upgrade To The Best

 

upgrade2best-header.jpg

Upgrading your used Stellarvue for a larger one.  

Our Certified Pre-owned (CPO) program allows you to effortlessly upgrade your used Stellarvue to one of our new, world-class SVX refractors! When your used Stellarvue telescope is sold by us, it is cleaned, aligned, and guaranteed to meet our standards. We sell it for you with a 30-day, money-back guarantee and a 2-year warranty. We do this all for a 30% consignment fee with the understanding that the funds must be used to purchase a new SVX refractor.  

Why are we doing this?
Stellarvue is now creating SVX optics that we hand-figure in our optical shop in Auburn, CA. These are the most accurate refractor optics we have ever created. The development of this process entailed a three-year effort and the purchase of more than a million dollars' worth of equipment. Our loyal customers supported us as we evolved, and if it weren't for them, we never would have seen this process through to completion. In recognition of this, we developed our new certified pre-owned (CPO) program on a break-even basis as our way of giving back to our supporters, allowing them to effortlessly upgrade their equipment to the very best. Our friends deserve nothing less.

What this program is and what it isn't:
This is a trade-up program specifically developed to allow customers to trade in a former model (non-SVX) Stellarvue for a new SVX refractor or to upgrade your SVX telescope to a larger SVX telescope. This program is not for trading for a used (CPO) telescope, a blem or for any telescope sold in a discount package. The telescope you are buying in this trade must be listed specifically and only on our Telescopes page. To qualify, you must be trading in a Stellarvue for a new Stellarvue SVX refractor (80 mm or larger).  

What is the trade up procedure?

 
1. Call us at (530) 823-7796 or email us at mail@stellarvue.com to let us know you want to participate in a trade-up. Give us the model number and serial number of the telescope. Let us know if it was purchased new or used. We do not take in all previous models. We will let you know if your telescope qualifies and discuss what we think your current telescope will sell for. If at that point you wish to proceed, we will assign your scope a return authorization number.
2. Carefully pack your telescope following our instructions. Ship it to us insured at your expense with the return authorization number written on the box. 
3. We will contact you when the telescope arrives and confirm its condition.  
4. Stellarvue will inspect and test the telescope to ensure it meets our criteria as a CPO. If it does not, we will return it to you at our expense. If it does, we will discuss what it should sell for and how much you will receive for it in trade.

If you agree:

5
. You will purchase the new telescope. This must be done before we make your telescope ready for sale.
6. We will ship your new telescope to you.
7. We will clean, align, and guarantee the Certified Pre-Owned (CPO) telescope you traded in. It will be sold with our standard 30-day money-back guarantee and 2-year warranty.
8. Since we sell telescopes with a 30 day money back guarantee, we will hold the funds for 45 days which allows for the shipping time to the customer. If the customer has not taken advantage of our money-back guarantee after 45 days, we will reimburse you for 70% of the sale price. We take a 30% consignment fee to cover our expenses for the program, the work we do in certifying the telescope, putting it up for sale and covering it with a two year warranty. 

Buying a Stellarvue CPO is a real benefit for buyers because used Stellarvue telescopes sold by private parties are not covered by warranty. Buying a CPO eliminates risk and ensures that the used telescope meets our standards.

Stellarvue Family 
Stellarvue customers like yourself are part of an ownership community like no other in the industry: proud, loyal, and passionate. We like to refer to this community as our "Stellar family".

We realize that our upgrade program is not your only option for selling your beloved telescope. What you're choosing to do by participating in our CPO process is helping the next generation of the Stellarvue family. Your former telescope's new owner will get all the benefits of our full 2-year warranty because you wanted to ensure its performance will be as good as it ever was, guaranteed.

New to Stellarvue? 
For new Stellarvue customers, our CPO telescopes are a great opportunity to purchase a high-quality used telescope with a full 2-year warranty at a reduced cost. Trust us when we say they don't last long once listed here as “Stellarvue Certified Pre-Owned”! Check back often as these trade-ins become available. Better still, get on the CPO Notification List.