As a customer of Stellarvue we wanted to let you know what we are doing to address concerns when it comes to the Coronavirus (COVID-19).
During this time of heightened sensitivity, Stellarvue has been closely monitoring local and National developments. We strengthened our cleaning procedures in our entire facility, educated our employees on best practices recommended by Centers for Disease Control and Prevention (CDC). We are using disinfectant on work surfaces and telescopes/mounts we make. Employees generally work in separate locations at least six feet away from each other. Masks are being worn. We have assigned phones and other equipment to individuals so they are not shared.
The office will be closed to walk in customers until further notice. Stellarvue is currently available by phone Monday-Friday, 9-5 Pacific time and you can place orders on the web 24 hours per day. While our office is closed, you can arrange to do local pick up at our door. Pay in advance and bring your ID with you to arrange a local pick up Monday-Friday 9 - 5 PM. We will place the equipment outside the door after you arrive and call us.
No one on staff is currently ill and everyone working here has health coverage and sick leave time available should anyone get sick. Employees have been told to stay at home if they develop a fever or illness. Employees who may have been exposed, travel out of State or develop symptoms quarantine for 14 days after potential exposure.
We feel a deep sense of responsibility to everyone including our valued employees, vendors and friends throughout the astronomical community.